Rocket Loans Text Message Alerts provides a secure and easy way to receive promotional and personal loan information from almost any mobile device or cell phone.
Sign up for Promotional Rocket Loans Text Alerts by texting LOANS to the six-digit U.S. short code 762555. By signing up and choosing your subscription, you will receive up to 5 messages per month. Frequency may vary.
Sign up for Rocket Loans Account Alerts by texting LOANSALERTS to the six-digit U.S. short code 762544. By signing up and choosing your subscription, you will receive up to 6 messages per month. Frequency may vary.
If you submit an inquiry through our Site, you agree to our Communication Consent, whereby you also agree to this Text Messaging Policy and will be automatically signed up to receive Rocket Loans Text Alerts at the phone number you provided. In the event you consummate a loan, you will also be automatically signed up to receive Rocket Loans Account Alerts at the phone number you provided. If you wish to stop receiving text messages from us, you may unsubscribe by following the instructions described in this Policy.
Rocket Loans Text Message Alerts are not mobile spam. The service is a recurring message program.
We won't charge you when you send a text message to either of our six-digit U.S. short codes 762555 or 762544. We also won't charge you for any responses you receive from either number. However, message and data rates may apply depending on the wireless plan that you have with your carrier.
AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, InterOp, Cellular Com, C Spire Wireless, Cricket, Virgin Mobile, and Cincinnati Bell.
If you wish to stop receiving text messages from us, you may unsubscribe by texting the word STOP to either of our six-digit U.S. short codes 762555 or 762544, or by calling (800) 333-7625. Once your telephone number is removed from our system, you will receive a final confirmation message and no further messages will be sent to your cell phone or mobile device.
You can start receiving Rocket Loans Text Alerts messages again by texting LOANS to the six-digit U.S. short code 762555.
You can start receiving Rocket Loans Account Alerts messages again by texting LOANSALERTS to the six-digit U.S. short code 762544.
You may text the word HELP to either of our six-digit U.S. short codes 762555 or 762544 for more information.
Stop: Text STOP to the six-digit U.S. short code 762555. This will prevent you from receiving any future Rocket Loans Text Alerts messages.
Help: Text HELP to the six-digit U.S. short code 762555. Texting HELP will return the following message:
RL Text Alerts: LOANS 5msg/mon. More info: RocketLoans.com/app#/terms-of-service, (800) 333-7625 Msg&Data Rates May Apply. Reply STOP to cancel.
Stop: Text STOP to the six-digit U.S. short code 762544. This will prevent you from receiving any future Rocket Loans Account Alerts messages.
Help: Text HELP to the six-digit U.S. short code 762544. Texting HELP will return the following message:
RL Account Alerts: LOANSALERTS 6/msg/mon. For help, contact Servicing@RocketLoans.com or (313) 230-5233 Msg&Data Rates May Apply. Reply STOP to cancel.
All loans are made by Cross River Bank, a New Jersey state chartered commercial bank, Member FDIC, Equal Housing Lender.
Rocket Loans does not engage in business practices that discriminate on the basis of race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract), because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act.
The following states require disclosure of licensing information that can be found by clicking here.
In certain instances, you may receive multiple text messages to overcome character limitations (as a general rule, text messages are limited to 160 characters) to fulfill your request. Should this happen, we will include "1/2" or "1/3" to reflect the order and number of texts in the series. To read our response in the correct order, you should view "1/2" before "2/2".
Due to network traffic and carrier limitations, it may take several minutes to receive a response.
By texting either of our six-digit U.S. short codes 762555 or 762544, you acknowledge and agree to the terms and conditions provided in this policy and fully and unconditionally authorize RockLoans Marketplace LLC and its service providers to respond to your mobile device or cell phone, even if you your telephone number is listed on any federal, state or corporate do-not-call registry.
Rocket Loans Text Message Alerts is an automated loan alert service and is not intended to be construed against Rocket Loans or its banking partners including Cross River Bank as an unconditional loan commitment, an unconditional loan approval, unconditional qualification, unconditional approval, or any other unconditional offer or agreement to lend. Furthermore, Rocket Loans disclaims any and all responsibility, including responsibility based on negligence or negligent misstatement, for the accuracy, completeness, or reliability of data or information contained in or furnished through Rocket Loans Mobile Messaging and makes no warranties, express or implied, with respect to such data or information.
Do not use Rocket Loans Text Messaging to communicate time-sensitive instructions or official company matters. Urgent matters should be communicated in person directly with the person of concern via telephone and then confirmed in writing with the appropriate person.
We may use autodialer or non-autodialer technology to send the text messages described above to the mobile phone number you supply when you opt in.
Rocket Loans reserves the right to block any mobile telephone number it deems inappropriate and to disable Rocket Loans Text Messaging without notice.
By using this service, you agree that the terms stated herein shall apply to you and are incorporated by reference into any communication, and that any disputes pertaining to this service shall be governed by and construed in accordance with the laws of the State of Michigan, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of your use of Rocket Loans Text Messaging or relating to these terms and conditions may only be filed only in the state or federal courts located in Michigan. Consent to these terms is not required as a condition to purchase a good/service.
Any text messaging complaints should be directed to the Client Experience Team at (800) 333-7625 or Support@RocketLoans.com.