Our friendly personal loan experts are here to answer any questions you may have via email or phone.
New loan?
For questions about our process and/or about a new application.
Mon – Fri: 9 am – 7 pm ET
Sat: 9 am – 6 pm ET
Existing clients
For questions about an existing loan and/or repayment options. Before contacting us, sign in to your dashboard for the best service.
Mon – Fri: 9 am – 7 pm ET
Sat: 9 am – 6 pm ET
Additional resources
To mail a check:
Rocket Loans
28596 Network Place
Chicago, IL 60673-1285
Overnight a check:
JPMorgan Chase
Attn: Rocket Loans #28596
131 S. Dearborn St., 6th Floor
Chicago, IL 60603
